The Human Factor
The study of human factors—though relatively new to medicine—has been used for decades in other high-stress, high-stakes industries such as aviation, nuclear power and the military. Carilion has embraced the principles shared by these high-reliability organizations and has emerged as one of the few health care systems nationally with a dedicated human factors team—led by doctoral-level scientists. Using research and simulation, we’re working to better understand human capabilities and limitations and to redesign care to improve patient safety and outcomes.
"Our groundbreaking research on human performance under stress is helping create the next surgical safety checklist."